Refund & Cancellation Policy

Last updated: 12 June 2026 · Operated by Berries Financial Advisory Services

Free tier

The Free plan (20 AI-curated leads) involves no payment, no card, and therefore no refunds — there is nothing to refund.

You may cancel your subscription at any time by emailing support@raasleads.com or from your workspace. No questions asked.
On cancellation, service continues until the end of the current billing cycle. Amounts already paid for the current cycle are not refunded pro-rata.
Annual plans cancelled within the first 7 days of the initial purchase receive a full refund of the unused months. After 7 days, the remaining unused full months are refundable on request, less the discounted months already consumed at the monthly rate.

Overage batches (₹6,000 per 10 leads beyond your monthly allocation) are billed only after the leads are delivered to your workspace and are non-refundable once delivered.
If a delivered batch contains leads with invalid contact details, report it within 7 days — verified-invalid leads are replaced free or credited against your next invoice.

The 6% success fee is charged only on revenue that is payment-verified through the platform. If a closed deal is subsequently refunded to your customer in full within 30 days, the corresponding success fee is credited back to you on your next invoice.

If you are charged in error or charged twice, email support@raasleads.com with the invoice number. Verified erroneous charges are refunded in full to the original payment method within 5–7 business days via Razorpay.

Email support@raasleads.com with your registered email and invoice number. We acknowledge within 24 hours and resolve within 7 business days.
Approved refunds are processed to the original payment method via Razorpay. Bank posting times may add 5–10 business days depending on your bank.

Questions? Email support@raasleads.com · See also Terms